Commons:OTRS/Noticeboard

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OTRS Noticeboard
Welcome to the OTRS noticeboard

This page is where users can communicate with Commons OTRS volunteers, or OTRS volunteers with one another. You can request permissions verification here, or anything else that needs an agent's assistance. This page is multilingual — when discussing tickets in languages other than English, please make a note of this and consider asking your question in the same language.

Please read the Frequently Asked Questions before posting your question here.

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Fixing Turkish secret agents vandalism on some Kurdish sources[edit]

gents, i tried to fix the below items but my ip is blocked on wiki, if you could do this then much much appreciated.

This is Wikimedia Commons. These are English Wikipedia issues. --Ruthven (msg) 20:24, 5 May 2021 (UTC)
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Ruthven (msg) 20:24, 5 May 2021 (UTC)

Advice requested for Commons:Deletion requests/Files uploaded by Barry Taylor[edit]

I could use a little advise in Commons:Deletion requests/Files uploaded by Barry Taylor. I have advised User:Barry Taylor to send copyright permission via OTRS. Is it needed to attach copyright ownership documentation in the email or is it just enough to send the email from release generator first? MKFI (talk) 14:46, 16 March 2021 (UTC)

@Barry Taylor: Please carbon copy MKFI on your email message using the release generator with copyright ownership documentation attached and reply all to keep all in the loop. You may send the copyright ownership documentation separately by reply if MKFI doesn't need to see that.   — Jeff G. ツ please ping or talk to me 05:24, 18 March 2021 (UTC)
Hello, can you please explain where and how you'd like me to email the documentation. I am new to this and not familiar. Thanks for your help --Barry Taylor (talk) 13:27, 18 March 2021 (UTC)
@Barry Taylor: Sorry, I thought that had been explained. Start by reading OTRS. Then, generate a release using COM:RELGEN. Once that is generated, use it in an email message to permissions-commons@wikimedia.org with carbon copy to MKFI and appropriate attachment(s). Thereafter, please reply all to keep all in the loop.   — Jeff G. ツ please ping or talk to me 15:04, 18 March 2021 (UTC)
@Jeff G.: what is MKFI email address to copy on the email? — Preceding unsigned comment added by Barry Taylor (talk • contribs) 14:32, 23 March 2021 (UTC)
@Jeff G.:@MKFI:I have signed documents from all parties involved confirming that I am the exclusive owner of the flagged images and have the right to share them. As soon as I have an email address for MKFI they will be sent. Thanks for your help. — Preceding unsigned comment added by Barry Taylor (talk • contribs) 14:16, 25 March 2021 (UTC)
@Barry Taylor: Please go ahead and send them without that email address, and share the resulting ticket number. MKFI couldn't send you their email address even if they wanted to, as you haven't permitted that in your preferences. Also, see COM:SIGN.   — Jeff G. ツ please ping or talk to me 15:08, 25 March 2021 (UTC)
@Jeff G.:@MKFI: email and signed documents have been sent. Ticket#: 2021033010008177. Thanks for your help Barry Taylor (talk) 12:16, 30 March 2021 (UTC)
@Barry Taylor: Thanks. Ticket:2021033010008177 is the subject of an email discussion.   — Jeff G. ツ please ping or talk to me 12:57, 13 April 2021 (UTC)

@Jeff G.:Thanks Jeff. If you need anything please let me know Barry Taylor (talk) 23:47, 19 April 2021 (UTC)

@Barry Taylor: A reply to our latest email message dated "Sun, 4 Apr 2021 16:25:32 +0000" would be appreciated.   — Jeff G. ツ please ping or talk to me 23:59, 19 April 2021 (UTC)
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Ruthven (msg) 20:25, 5 May 2021 (UTC)

to Ticket#2021021710007114[edit]

Hello OTRS Team, I have obtained permission for a data package of over 130 images, this has been submitted under ticket: [Ticket#2021021710007114] and already confirmed. My emails sent every 14 days with the upload data have not been answered negatively so far. Now one of the pictures (2017 Climbing Beech in Hoppenrade DE.jpg) was deleted yesterday due to the 30-day deadline. I don't understand this and would like clarification as to whether any information is missing. If so, please let me have the necessary information, as it takes a lot of effort to update the images already included in Wikipedia articles and Wikidata objects. Please refrain from deleting further images of the package, as in my opinion everything went correctly. I have not yet uploaded all the files as it is a considerable effort to sort them correctly into the right categories and assign them to the right objects and texts. Please inform me immediately how we want to proceed or if you need further information. (see also under discussion: https://commons.wikimedia.org/wiki/User_talk:JuTa#2017_Climbing_Beech_in_Hoppenrade_DE.jpg)--Cookroach (talk) 17:23, 28 March 2021 (UTC)

@Cookroach: Sorry, but Ticket:2021021710007114 has not been approved. We have not yet had a sufficient response to our emailed query of 09:51, 21 February 2021 (UTC) to justify aggregating the photos under a CC-BY-SA-4.0 license. Specifically, the photographers did not agree to license commercial use and derivative works, as required under COM:L.   — Jeff G. ツ please ping or talk to me 19:33, 28 March 2021 (UTC)
@Jeff G.: Thank you for the your answer, at least now I know. I hadn't thought about the fact that you need a reply to this email, and that you can't complete the approval without a reply. I would have expected that as a processor I would also be informed about this process and what the consequences are. I will take care of this immediately and write to those responsible and also send you a copy of the email under the ticket number. I hope we can solve the problem together, otherwise my work over the last few weeks will have been in vain.--Cookroach (talk) 19:58, 28 March 2021 (UTC)
@Cookroach: You're welcome.   — Jeff G. ツ please ping or talk to me 20:30, 28 March 2021 (UTC)
@Jeff G.: The email with the request for a reply has been sent. If the organisation:'Environmental Partnership Association' does not reply correctly to this e-mail, this may mean that all the images posted so far have to be deleted again, or is there another way to keep the images online, e.g. under a different licence or using a different procedure. I would be pleased if you could inform me of an alternative.--Cookroach (talk) 21:11, 28 March 2021 (UTC)

Hello OTRS-Team, I have sent you a new email on subject titled: 'Answer to [Ticket#2021021710007114] permission to media work', I would appreciate an early reply to clarify the matter, thank you very much.--Cookroach (talk) 09:33, 29 March 2021 (UTC)

@Cookroach: A reply has been sent.   — Jeff G. ツ please ping or talk to me 10:04, 29 March 2021 (UTC)
Hello do you have a reply for us to today's mail from 11:13 (UTC), I would like to know how we proceed.--Cookroach (talk) 19:19, 29 March 2021 (UTC)
@Cookroach: Yes, the discussion should now be email-only.   — Jeff G. ツ please ping or talk to me 03:43, 30 March 2021 (UTC)
@Jeff G.: I see it the same way, if we reach a solution in the process and we get answers to our questions. Also, I would recommend the discussion here on Commons:OTRS/Noticeboard by user JuTa.--Cookroach (talk) 05:10, 30 March 2021 (UTC)

Hello OTRS-Team or @Jeff G.:, I would like to ask again whether I can continue with my work on the article xxx and the associated tree images as well as the pages and articles linking to it.Is there already a solution to the ticket (I can't figure it out from the email communication) or are there still questions unanswered? An answer can also be sent by email, if not relevant here.--Cookroach (talk) 10:34, 17 April 2021 (UTC)

@Cookroach: You may continue your work on the article and associated articles. You may upload more photos if you have licenses for them which allow both commercial use and derivative works. I emailed you a little while ago (sorry for the delay). Perhaps we have not been clear enough on this point, though: unless a file description page contains {{PermissionOTRS}} placed by an OTRS Agent (or a template which contains such), permission for that file has not been accepted. If you can't get sufficient permission, please see en:WP:F and equivalents in other languages.   — Jeff G. ツ please ping or talk to me 12:12, 19 April 2021 (UTC)
@Jeff G.: I thought we had made progress agreeing on the process of approvals, now again today User:JuTa deleted a file:, I left a comment on the pages asking for clarification. I do not understand this procedure and also the reason why it is made so difficult for us here the pictures properly to insert ?--Cookroach (talk) 09:55, 2 May 2021 (UTC)
@Cookroach: File:2017 Climbing Beech in Hoppenrade DE.jpg was initially uploaded and tagged as awaiting OTRS permission on or before 26 February 2021, and was then deleted for lack of such permission by JuTa 02:24, 28 March 2021 (UTC). You reuploaded it 05:17 (UTC) that day. I extended for 30 days the time allotted for that one file as a courtesy and wrote you and your colleague about it 02:49, 30 March 2021 (UTC), which your colleague confirmed at 12:34 (UTC) that day. After 33 days, we still did not receive sufficient permission for it, so JuTa deleted it again 06:15, 2 May 2021 (UTC). It is correct that all files tagged as being under every ticket, which do not yet comply with the OTRS guidelines after 30 days, are subject to being deleted, as soon as an Admin notices them. I don't remember agreeing "that until the process is complete no existing images will be deleted". The difficulty here is that, rather than having the photographers upload here directly with sufficient permissions, your organization has chosen to collect photos with initially insufficient permissions, and upload them here as if the permissions were sufficient. Also, you continue avoiding the use of Edit Summaries.   — Jeff G. ツ please ping or talk to me 11:33, 2 May 2021 (UTC)
@Jeff G.: Yes, the procedure you described is correct and I was also pleased that after the initial misunderstandings since February, we had reached a new consensus in March on the procurement of the permits. I assumed that this consensus extended to all files in this file package. So I wrote to you in an email that please refrain from further deletions for the time being until the permissions have been obtained. They did not contradict this, so I took this as confirmation. And no, it's not my organisation, I'm just a wiki user and have no legal authority in the context of image management and organisation. My part was only to have established contact with the organisation so that the images and associated articles could be created in WP. I only made contact with the organisation in January this year and all the images from 2011-2021 already existed within the website in question. My intention was to make the information and pictures about the trees and the competition available to everyone in the spirit of the free encyclopaedia. Since March, my contact at the organisation has been working intensively to obtain the necessary permissions in the required manner, which has turned out to be more difficult than expected, as some sources cannot be reached or can only be reached in a roundabout way. My original thought that a collective permit would be sufficient, or at least a collective permit per country, has also not been fulfilled, so that at present intensive efforts are being made to write to all the individual sources and to obtain the permit, so I ask for a little more time and understanding here. This would also mean that no further deletions would be made. There is nothing I can do about it, and further interference by me in the process you have started is unhelpful, as is further deletion of files that have already been uploaded. I had written that I would stop working on the articles about the trees for the time being, because they make no sense without the corresponding pictures. But they wrote that I could continue if I get the right permissions - which I think is contradictory because that's why I can't continue. I therefore ask here in the discussion to make precise and unambiguous statements so that there are no new misunderstandings. My question now is, how much time do we have to obtain the relevant permissions or is it better to delete all the images uploaded so far as a precaution so that there are no infringements due to unclear rights. Please believe me that I am only concerned about the possible releases within the framework of the WIKI guidelines, I really want to make the knowledge about the competition and the stories of the trees in the WP available to everyone. Please work together with me to achieve this goal. best regards from --Cookroach (talk) 13:20, 2 May 2021 (UTC)
@Cookroach: As I wrote before above, "the discussion should now be email-only."   — Jeff G. ツ please ping or talk to me 13:37, 2 May 2021 (UTC)

Requesting second opinion regarding a release[edit]

I came across File:Ekspositsioon - Tiit Pääsuke.jpg at FPC (uploaded by Kruusamägi, who was also the OTRS reviewer). Ticket: 2021040510005359.

From what I understand, the ticket contains a release from the Tartu Art Museum (in Estonia, where there is only noncommercial FOP) authorizing the publication of particular files under a CC license and indicating consent by the artist. The museum has the right to release its own photos of a work, of course, but cannot release the depicted work itself. It is unclear whether we actually have a release from the copyright holder of the painting or just second-hand consent to share specific images thereof. It looks like there may be multiple files affected? Could use a second opinion. — Rhododendrites talk |  20:36, 5 April 2021 (UTC)

This is longer explained here. In that ticket the director of Tartu Art Museum explains that they have discussed it with the artist and both agree to publish a specific set of photos of some artworks under CC SA-BY 4.0 license. That's it. Kruusamägi (talk) 20:46, 5 April 2021 (UTC)
It might also be relevant to point out that the museum director knows that artist very well and was also the person who assembled that retrospective exhibition of that same artist just a half a year ago (and this case here involves specifically photos made from the artworks from that exhibition that is currently at the display in that museum). So there isn't much of a reason to be super suspicious. That FoP part mentioned earlier is not relevant as FoP would not apply anyway. Kruusamägi (talk) 21:46, 5 April 2021 (UTC)
Right, but as far as I understand, a museum employee/director/curator/anyone saying they have consent from the copyright holder to release a photo of their work is not a substitute for the artist releasing the depicted work. Artists often misunderstand what is involved: a free license on the artwork itself, not just on the photo of the art. — Rhododendrites talk |  22:25, 5 April 2021 (UTC)
And this is where this linked discussion comes into play. As I conclude there: "Like if we have one image of a sculpture, then we only need to worry about it and not about if "some other image of that same sculpture (by some other photographer) would also be free"". Stating that the artist must also give the artwork itself under free license is extortion and legal nonsense (but it would be more obvious with a sculpture that it is so, as with a painting this is clearly harder to grasph the exact implications).
As for copyright holder: that could just as well be the museum. Depends on the agreement with the artist. But as both have agreed the same thing, then it isn't necessary to determine with side holds what rights exactly Kruusamägi (talk) 22:40, 5 April 2021 (UTC)
An example. We have a sculpture in a country without FoP. I would take an image of it and would like to publish that on Commons. What the lack of FoP means, is that I would first have to ask permission from the sculptor (or whoever else owns the copyright). Now that person may give me permission to publish this image under CC SA-BY 4.0 or not do that. If I have the permission, then I can upload the image here, and whoever wishes to use that image of mine, can use that freely (or well... according to the license). What people can't do is to take some other images from that same sculpture and upload those as well to Commons without asking the rightsholder. Yeah, that person may even give that sculpture under the free license (or set up some other specific permission), but it would not be necessary for the sculpture to be under the free license for me to have my image under that license, and rightsholder is not obliged to give that wide permission [i.e not to give permission not only to one specific image, but to all images ever made of this work and all other reproductions as well]. Demanding something like that from the sculptor would be outrageous.
Basically, what that means in the current case is that those images are under CC SA-BY 4.0 and could be used as such. But at the same time, people don't have the automatic right to make some snapshots of those paintings on museum walls and share thous new images under free licenses. That is: the museum and the artist are like saying "here is a set of very good quality repros and everyone can use them freely, but only those good quality repros are free to use. Don't spread crap.". Kruusamägi (talk) 23:15, 5 April 2021 (UTC)
Can someone confirm, that we do not need any particular licensing for the underlying work as we have the confirmation for all relevant rightsholders, that this specific reproduction in question is under CC SA-BY 4.0? The photo is free to use and therefore everything that is on this photo is also free to use. We have no reason to assume that the artist and the museum don't know what that are doing (especially as this is by no means the first time when that particular museum freely shares the full size repros and we have also had other artist that have written that they allow reproductions of their work to be shared freely). We can only be grateful, that they have agreed to provode high quality repros for everyone to use. It would be nice to close this discussion.
Why have I used the sculpture as an example should also be obvious: if the sculptor accepts a particular photo of his sculpture to be freely licensed together with the photo creator & sculpture owner, then so it is. It might be convenient for us if the sculpture would also be under a free license, so that we could have more photos of it in the future, but that clearly can't be a requirement. Here we are in the same situation. Kruusamägi (talk) 22:08, 9 April 2021 (UTC)

Regrettably, the FPC was closed before anyone noticed this thread. To try to resolve it in a more timely manner, I've posted to VPC and linked here. Hope you don't mind. — Rhododendrites talk |  16:01, 11 April 2021 (UTC)

File:Paul Rolan.jpg[edit]

Hello. I was just notified that JuTa deleted this file because "No OTRS permission since 3 March 2021." However, the owner Paul Rolan <paul.rolan@adelaide.edu.au> assures me that he sent the OTRS permission on 4 March 2021. Is there any way to check whether his email arrived, or if the OTRS permission was defective in some way, so I can get it fixed? JuTa mentioned that it would be helpful if I could provide the ticket number, but I don't know how to find that - the only notification I got was on the Wikipedia article that used the photo, which said "Paul Rolan‎ 02:44 −15‎ ‎CommonsDelinker talk contribs‎ Removing Paul_Rolan.jpg; it has been deleted from Commons by JuTa because: No OTRS permission since 3 March 2021."--Gronk Oz (talk) 23:46, 12 April 2021 (UTC)

@Gronk Oz: I found Ticket:2021030310015086. We still await a response to our emailed request for clarification dated Thu, 4 Mar 2021 11:39:43 +0000. What can you tell us about the name and lifetime of the photographer and the dates and countries of photography and publication? Also, please see COM:L.   — Jeff G. ツ please ping or talk to me 00:02, 13 April 2021 (UTC)
Thanks for the reply, Jeff G. - I was not aware of that request for clarification. I will also send him an email asking him to respond. As for myself, I can't speak to any of the photo's details; they all came from Paul Rolan himself.--Gronk Oz (talk) 08:51, 13 April 2021 (UTC)
@Gronk Oz: You're welcome. Please review COM:EVID.   — Jeff G. ツ please ping or talk to me 12:41, 13 April 2021 (UTC)
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Ruthven (msg) 20:25, 5 May 2021 (UTC)

File:Antoine Bondaz.jpg[edit]

Hi OTRS team, I just wanted to enquire whether permission of use was granted via email to permissions-commons@wikimedia.org by the owner of the picture (Antoine Bondaz himself). A confirmation was apparently sent on (or before) 23.03 according to the talk page, see: https://commons.wikimedia.org/wiki/Commons:Deletion_requests/File:Antoine_Bondaz.jpg https://commons.wikimedia.org/wiki/Commons_talk:Deletion_requests/File:Antoine_Bondaz.jpg

Thanks for your feedback, --Dominique Roux (talk) 13:28, 13 April 2021 (UTC)

@Dominique Roux: Hi, and welcome. I found Ticket:2021032310004452, in French. We still await a response to our emailed request for clarification dated Wed, 24 Mar 2021 13:59:18 +0000. Pinging @Mussklprozz as Agent.   — Jeff G. ツ please ping or talk to me 14:04, 13 April 2021 (UTC)
Thanks, sounds good. Without reply to the request for clarification, I believe it was correct to have deleted the file. It can always be restored if/when proper approval is submitted. --Dominique Roux (talk) 14:20, 13 April 2021 (UTC)
Ack. There came no direct answer to my request for clarification. Maybe it came up without mentioning the ticket #; in that case it will eventually show up and be processed. I had no time today to check the queue, which is rather long at the moment. Cheers, --Mussklprozz (talk) 19:44, 13 April 2021 (UTC)
@Mussklprozz: That was the only ticket I found mentioning "bondaz" in any case, so I concluded there was no clarification.   — Jeff G. ツ please ping or talk to me 06:43, 14 April 2021 (UTC)

User:Indi.gra[edit]

This User:Indi.gra sent e-mail with permission to OTRS (probably in Croatian), but he received e-mail with "Sadly we don't have any agents who can read your language so we cannot help at this point", as you can see on user's talk page. I am not sure who answer this since there are OTRS agents for Croatian (or Bosnian or Serbian). Anyhow i think @Dungodung: can assist with this. --Smooth O (talk) 15:42, 15 April 2021 (UTC)

Sure, Croatian language permissions could be moved to permissions-sr. --Filip (§) 20:54, 18 April 2021 (UTC)
Ok, thanks. Then if someone can check if permission e-mail is received for images mentioned in User talk:Indi.gra and moved them to permissions-sr. --Smooth O (talk) 08:08, 19 April 2021 (UTC)
@Smooth O: Krdbot couldn't find them, I asked for a ticket number or numbers on User talk:Indi.gra#Odobrenje.   — Jeff G. ツ please ping or talk to me 12:21, 19 April 2021 (UTC)
@Smooth O: Discussion continued on that page.   — Jeff G. ツ please ping or talk to me 06:30, 4 May 2021 (UTC)
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Ruthven (msg) 20:25, 5 May 2021 (UTC)

About the response to the deletion request of my uploaded image[edit]

I uploaded a lot of images to wikicommons on April 18th, but all the images received a deletion request. The reason is that the copyright information is inadequate. For my image, I uploaded a photo posted on Twitter by another person to wikicommons with the permission of the poster. How should I respond? Please tell me how to deal with it.鍋焼きそば (talk) 15:50, 18 April 2021 (UTC)

@鍋焼きそば: a volunteer from OTRS (that take care of permissions) will handle this and tell you or the copyright holder what to do. If the file is deleted it can be undeleted once the permission is accepted. --MGA73 (talk) 17:00, 18 April 2021 (UTC)
@鍋焼きそば: We've got a backlog of two weeks. Please be patient and wait. --Ganímedes (talk) 17:13, 18 April 2021 (UTC)
@MGA73: Thank you for your reply. The email said, "Please advise by which reason you are representative as stated and authorized to issue this permission." I got permission from the copyright holder on Twitter DM. Therefore, I replied to the email address that received the screenshots of those DMs. Would this be ok?鍋焼きそば (talk) 17:54, 18 April 2021 (UTC)
@鍋焼きそば: You are welcome. The volunteer that send you the email will look at your mail and tell you if it is okay or if you need to do something else. Just follow the instructions you get via email. --MGA73 (talk) 18:01, 18 April 2021 (UTC)
@MGA73: OK. Thank you for your support. If you have any questions, I will write them here. 鍋焼きそば (talk) 18:14, 18 April 2021 (UTC)
鍋焼きそば is suspected as a sockpuppetry of User:Yamakusa09 who was indefinitely blocked on 15 December 2020 because of repeated copyvios.[1] See Commons:Deletion requests/Files uploaded by 鍋焼きそば and Commons:Administrators'_noticeboard/Blocks_and_protections#SHIZUOKACITYperson_and_鍋焼きそば. --毒島みるく (talk) 23:20, 22 April 2021 (UTC)

Tickets 2020120310013705 / 2021020110003531[edit]

Zum OTRS-Ticket 2020120310013705 wurde meine Frage per Mail vom 22. März 2021 nicht mehr beantwortet. Ich wüsste gern, was hier schief ging.

Ich hatte vor Monaten auf der Homepage eines Museums ein passendes Bild für einen Artikel gefunden. Ich stellte das Bild hoch, mit dem Hinweis, dass die Rechte zu klären seien. Nach meiner Kenntnis sendete am 1. Februar 2021 die Bildspenderin und mutmaßliche Rechteinhaberin eine Bildfreigabe gemäß CC BY-SA 4.0 unter Angabe des Tickets an permissions-de@wikimedia.org.

Am gleichen Tag, 1. Februar, sendete permissions-de eine Rückfrage zur Freigabe an die Bildspenderin, das Bild sei nicht findbar. Ich sah, ein Löscher hatte das Bild gelöscht. Doch sowas kann ein Administrator ja rückgängig machen.

Die Bildspenderin bat mich per Mail, das zu regeln, so erhielt ich Kenntnis von dem Showstopper. Ich lud das Bild noch mal hoch und gab die Bildadresse weiter: eine Mail an die Rechteinhaberin, eine weitere Mail an permissions-de. Das Ticket hatte sich mittlerweile von 2020120310013705 zu 2021020110003531 geändert, warum, weiß ich nicht. — Preceding unsigned comment added by T. Wirbitzki (talk • contribs) 21:02, 23 April 2021 (UTC)

Bis heute hat sich vermutlich nicht viel getan. Sicherlich ist Zeit Mangelware, doch was war mein Fehler in der Kommunikation? Was muss ich besser machen, um einen Bildfreigabeprozess zum Erfolg zu führen, kann man das dem Ticket entnehmen?

T. Wirbitzki (talk) 20:30, 23 April 2021 (UTC)

OTRS permissions added by non-OTRS member[edit]

Hi, User:LouisAragon has added OTRS permissions to some uploaded files but is not an OTRS user and I doubt that the ticket number cited applies to those files or that the copyright owner has actually given permisssion for their use. There is currently a GLAM partnership with the Khalili Collections, for which I am the Wikimedian In Residence and we are soon to do a bulk upload of Islamic art images, so I think the Collections may well be open to sharing most of these images, but this is decision in their hands and I don't think they would be happy with people taking photographs marked "All rights reserved" on their web site and uploading them here with a CC licence which they have not authorised.

Some of these are photographs of two-dimensional art so a case can be made that they should stay. For the photographs of three-dimensional objects, I can't guarantee, but as I say I might be able to get actual permission for release of these images if I ask the Khalili Collections, but it needs to be authorised in the proper way. If this is a misunderstanding and the Khalili Collections are sending OTRS permission through two channels, then I apologise, but that just seems wildly implausible to me. MartinPoulter (talk) 17:34, 24 April 2021 (UTC)

@MartinPoulter: Oh, damn, I didn't know that about the license. Sorry about that. I saw some really interesting objects on the Khalili site which I wanted to have at my disposal at Commons. This way, I can use them in articles I want to raise to GA/FA-class at Eng.Wiki. I thought it wouldn't be an issue given that they were being uploaded en masse at Commons (didn't pay proper attention it seems). It would be awesome if someone could help in adding the proper license, as it would be a great loss if they would have to be deleted. - LouisAragon (talk) 17:59, 24 April 2021 (UTC)
@LouisAragon: Thanks for the reply. I really do appreciate how you are using the images to improve Wikipedia, and how you are adding correct categories and metadata. That said, the pages you got the images from say "All rights reserved". Ideally the whole collection would be Creative Commons licensed, but like a lot of GLAM partnerships this is a gradual process of cultural change in an organisation that is generally protective of the images it has employed conservation staff and photographers to create. In particular, with the material that is Islamic in origin, the curators want to review each image before releasing it under a free licence. So the OTRS tickets that have been sent by the organisation in 2020 are not blanket licensing their images but refer to specific lists of images. Anything that I upload under my dedicated account in freely licensed, but I clear all my uploads with the organisation in advance. I will put in a request referring to the above files and I really hope we can keep them. In the meantime, please don't reuse OTRS tags without knowing what files are released by that OTRS action. Cheers, MartinPoulter (talk) 16:56, 25 April 2021 (UTC)
@LouisAragon: Please could you also make sure the source tags are correct and fix any that are wrong? For this file, you've given the source as this page on the Khalili Collections site but I don't see how you get that image from that page. Ditto for this file which gives this link as the source. Having the correct source URLs will be really useful to me in making the request. Thanks in advance, MartinPoulter (talk) 15:12, 26 April 2021 (UTC) Scratch that: just seen that you can get the extra images through the printable link. MartinPoulter (talk) 15:14, 26 April 2021 (UTC)

Portraits by Michael Del Priore[edit]

Several works in the category Category:Del Priore Portraits (such as File:Congressman-House-Speaker-John-Boehner-Del-Priore-Portrait(7401).jpg) have OTRS permission. The other portraits require this permission as well. Because I am not an OTRS volunteer, I am unsure if the original email involves permissions for all of these portraits; portraits without the necessary permission should be deleted.  Mysterymanblue  16:43, 26 April 2021 (UTC)

@Mysterymanblue: We are pursuing this matter via email correspondence.   — Jeff G. ツ please ping or talk to me 17:04, 26 April 2021 (UTC)
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Commons:Deletion requests/File:Artful nude or figurenude photograph.jpg needs OTRS comment from ticket[edit]

Could someone with OTRS ticket access please have a look at the respective ticket linked on the above conversation and add pertinent information to the deletion discussion. Thanks.  — billinghurst sDrewth 06:46, 27 April 2021 (UTC)

Working on it. --Ganímedes (talk) 13:04, 27 April 2021 (UTC)
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Ganímedes (talk) 13:16, 1 May 2021 (UTC)

OTRS Request Query[edit]

I've applied for OTRS last day but I didn't get any response from your side other than an automated email. Kindly please let me know the further proceedings. this and this are the images.

Thank you TogoYogi (talk) 12:56, 2 May 2021 (UTC)

@TogoYogi: Hi, and welcome. Ticket:2021050110000485 is in queue, and may be processed in a day or so. Thank you for your patience. Also, please use internal links with colons.   — Jeff G. ツ please ping or talk to me 13:06, 2 May 2021 (UTC)
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment.   — Jeff G. ツ please ping or talk to me 05:46, 4 May 2021 (UTC)

File:PhuLao, kieu2018.png[edit]

Hello, could anyone review this File:PhuLao, kieu2018.png please? I believe its OTRS permission is valid, but it was deleted by JuTa. Thanks. Greenknight dv (talk) 04:13, 4 May 2021 (UTC)

@Greenknight dv: Hi, and welcome. I couldn't find the ticket using that filename, but fortunately I did find reference to truncated #202005201000051, which led to Vietnamese Ticket:2020052010000512, in User talk:JuTa/Archive 57#File:PhuLao, kieu2018.png. However, that ticket does not mention that filename in the text portions of the email messages. Please check your work.   — Jeff G. ツ please ping or talk to me 05:42, 4 May 2021 (UTC)
@Jeff G.: Thanks for your response. This whole process is still a bit mystery to me. I mean the Ticket:2020052010000512 worked the last time with the help of another OTRS-member, so I guess I should ask him.
@Trần Nguyễn Minh Huy: May I trouble you one more time for restoring this file, please? So basically, is it true that only you as a Vietnamese OTRS-member can confirm this ticket? Greenknight dv (talk) 06:12, 4 May 2021 (UTC)
@Greenknight dv: You're welcome.   — Jeff G. ツ please ping or talk to me 06:37, 4 May 2021 (UTC)

Files under Commons:Deletion requests/Files in Category:Theresa May in 2016[edit]

Permission has been sent from a representative of the copyright holder (Judy.Nokes@nationalarchives.gov.uk) confirming licensing for reuse under the terms and conditions of {{OGL3}}. ᴀlbanɢeller (talk) 08:40, 4 May 2021 (UTC)

OTRS ticket number is ticket:2021050410004431. ᴀlbanɢeller (talk) 13:05, 4 May 2021 (UTC)
@Neveselbert (mobile), Neveselbert: ✓ Done thanks to King of Hearts!   — Jeff G. ツ please ping or talk to me 00:43, 6 May 2021 (UTC)
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. ᴀlbanɢeller (talk) 20:28, 5 May 2021 (UTC)

OTRS[edit]

Please return photos - written consent to the publication of photos has been sent 16.4. - see:

Original Message-----

From: Hanna [2] Sent: Friday, April 16, 2021 11:19 AM To: 'Informační tým Wikipedie' <permissions-cs@wikimedia.org>; 'Martin Urbanec' <martin.urbanec@wikimedia.cz> Subject: FW: Souhlas prof. Bauerová

Pro heslo: https://cs.wikipedia.org/wiki/Zde%C5%88ka_Bauerov%C3%A1 hk

I sent again, also to the "info-wiki .."...I've already done it.... nothing.... photos did not return. I am sending the consent once again in an attachment. can you return the photos? thanks hana - druhák--Druhák (talk) 10:20, 4 May 2021 (UTC)

Please send us the ticket number you've received. --Ganímedes (talk) 11:12, 4 May 2021 (UTC)
I don't know what number, I didn't get anything...I never got a number - no photos for other passwords on the wiki.....I'd love to send your approval repeatedly - just tell me - where. I do not want to lose the results of my work. druhák--Druhák (talk) 08:54, 5 May 2021 (UTC)
@Druhák, Ganímedes: I am seeing three tickets about "FW: Souhlas prof. Bauerová" from 16 April on: Ticket:2021041610006221, Ticket:2021050310004941, and Ticket:2021050310004978. Sorry, our systems are not set to auto-reply with ticket numbers for all queues yet, and the permissions-cs queue is 56 days long. Pinging @Martin Urbanec as involved.   — Jeff G. ツ please ping or talk to me 00:39, 6 May 2021 (UTC)
and So what? should I wait 56 days?....just to live. I'm not the youngest...or should I do something else?......and won't the photos be lost in memory? shouldn't the lubrication period be extended? hana - druhák--Druhák (talk) 07:38, 6 May 2021 (UTC)
@Druhák, Ganímedes: I merged the tickets to Ticket:2021041610006221 and requested undeletion at COM:UDR#Photos of Zdeňka Bauerová.   — Jeff G. ツ please ping or talk to me 08:30, 6 May 2021 (UTC)
@Druhák: Can you send the text of the document you printed, as text? I can't read Czech, and Google Translate doesn't like the PDF. Also, in future please use file URLs via email, and use internal links on-wiki.   — Jeff G. ツ please ping or talk to me 08:39, 6 May 2021 (UTC)
Uvolnění fotografií

Já, Zdeňka Bauerová, nar. 17.11.1930, majitel fotografií ze souboru Zdeňka Bauerová a zároveň autor zobrazeného díla, nahraného na Wikimedia Commons pod názvy uvedenými níže, souhlasím s publikací zmíněného díla pod licencí Creative Commons Uveďte původ - Zachovejte licenci 4.0 Mezinárodní (plný text https://creativecommons.org/licenses/by-sa/4.0/deed.cs), dále též jen jako Licence. ● Beru na vědomí, že toto dílo může být libovolně upravováno a přebíráno dalšími stranami k jakémukoli účelu, včetně komerčních, za předpokladu dodržení podmínek Licence a aplikovatelných zákonů. ● Beru na vědomí, že toto svolení není omezeno na Wikipedii a její sesterské projekty. ● Beru na vědomí, že vlastníku autorských práv tato práva zůstávají, stejně jako právo být uveden v souladu s Licencí. Modifikace ostatních nebudou implikovat, že tyto modifikace byly provedeny vlastníkem autorských práv. ● Beru na vědomí, že tento souhlas nemohu odvolat a že uvolněný obsah může, ale nemusí, být trvale publikován na Projektech Wikimedia.

Podpis: _____________________ datum: — Preceding unsigned comment added by Druhák (talk • contribs) 12:55, 6 May 2021 (UTC) Názvy uvolněných fotografií

File:Návrh Zdeňka Bauerová sako.jpg File:Model - Zdeňka Bauerová.jpg a zveřejněny https://commons.wikimedia.org/wiki/File:N%C3%A1vrh_Zde%C5%88ka_Bauerov%C3%A1_sako.jpg https://commons.wikimedia.org/wiki/File:Model_-_Zde%C5%88ka_Bauerov%C3%A1.jpg souhlasím s tím, aby tyto moje fotografie byly zveřejněny prostřednictvím Wikimedia Commons, pod licencí Creative Commons Attribution-Share Alike 4.0 International (zkráceně české znění: https://creativecommons.org/licenses/by-sa/4.0/deed.cs). Beru na vědomí, že tyto fotografie /děl Zdeňky Bauerové mohou být libovolně upravovány a přebírány dalšími stranami k jakémukoli účelu včetně komerčních. Přeji si, aby za autora těchto fotografií byl označen Zdeňka Bauerová.

Názvy uvolněných fotografií

File:Zdeňka Bauerová.jpg a zveřejněny https://commons.wikimedia.org/wiki/File:Zde%C5%88ka_Bauerov%C3%A1.jpg souhlasím s tím, aby tyto moje fotografie byly zveřejněny prostřednictvím Wikimedia Commons, pod licencí Creative Commons Attribution-Share Alike 4.0 International (zkráceně české znění: https://creativecommons.org/licenses/by-sa/4.0/deed.cs). Beru na vědomí, že tyto fotografie Zdeňky Bauerové mohou být libovolně upravovány a přebírány dalšími stranami k jakémukoli účelu včetně komerčních. Přeji si, aby za autora těchto fotografií byl označen Zdeňka Bauerová (archív). — Preceding unsigned comment added by Druhák (talk • contribs) 13:36, 6 May 2021 (UTC)

Uploads by Allo002[edit]

Hi, I noticed you added OTRS-permission to File:Cheese from the island of Pag.jpg and File:Salted cheese.jpg. We had the following OTRS permissions more than 30 days ago, but I would release these photos at free license. Could you please check? OTRS tickets are following: ticket:2021013110003245 and ticket:2021013110003227. Allo002 (talk) 18:01, 4 May 2021 (UTC)

Allo002: Questions were asked on both tickets but no response was ever received. Ww2censor (talk) 21:16, 4 May 2021 (UTC)

File:Offlinetv group photo 2020.jpg[edit]

Hello. I just wanted to check up on the status of this photo once more and see if there's any new development/if we're clear to use it? My correspondence with a party representing the group appeared to be confused as someone at OTRS was asking them to send this block of text again. Thanks Troutfarm27 (talk) 09:07, 5 May 2021 (UTC)

@Troutfarm27: I am sorry to report that subsequent to my email to you dated "Tue, 13 Apr 2021 12:47:55 +0000", we have gotten no email messages referencing Offlinetv or Ticket:2021033110001912.   — Jeff G. ツ please ping or talk to me 00:22, 6 May 2021 (UTC)

File:Putin_palace_aqua-discotheque_2616.jpg and other files[edit]

Please restore the following pages:

File:Putin_palace_aqua-discotheque_2616.jpg
File:Putin_palace_aqua-discotheque_2624.jpg
File:Putin_palace_exterior_2626.jpg
File:Putin_palace_main_gate.jpg
File:Putin_palace_main_gate_2605.jpg
File:Putin_palace_main_gate_2611.jpg
File:Putin_palace_main_pool_2622.jpg
File:Putin_palace_main_pool_2623.jpg

Reason: The author of these photos (Dmitriy Shevchenko) agreed to post these photos on this resource under the license of CC-BY-3.0. The author notified the OTRS-member of this resource about this using a letter sent from the box ciaec.off@gmail.com, which is indicated on the personal site of the same author https://ciaec.ru/contacts/

For some unknown reason, the OTRS member (Otto O.) did not believe that he received a letter from the author of the said photographs: "these picture has been used on other websites before being uploaded on Wikimedia Commons."

This statement is not true, because these photographs were first published in the original (with EXIF data) on the author's personal website on Mar 04, 2021. Author's article: https://ciaec.ru/our-blog/otel-govorite/

In this article, the author describes in detail how and when these photographs were taken. Here is an example of photos that have not been published anywhere before:

https://ciaec.ru/upload/iblock/596/5964c45ba12bbb2255df98100599692a.JPG
https://ciaec.ru/upload/iblock/e48/e48d4711e76ce9dc6480914973271ec2.JPG
https://ciaec.ru/upload/iblock/62d/62d5d3400b05a8e30554269aa5c31603.JPG
https://ciaec.ru/upload/iblock/033/033b2f13c5f8d163f3b6ede058c6fceb.JPG

Let me remind you once again that all of these photographs are posted on the author's website in the original (contain EXIF data). Previously, these original files have not been published anywhere.

Before publishing these files on Wikimedia Commons, I asked for permission from Dmitry Shevchenko (his contaсts are listed on the website www.ciaec.ru). All rights to these files (photos) have always belonged to Dmitry Shevchenko. --Anoneska (talk) 19:52, 5 May 2021 (UTC)

@Anoneska: Hi, and welcome. Please put that information in your reply via Ticket:2021043010008237. Pinging @Mussklprozz as involved.   — Jeff G. ツ please ping or talk to me 00:15, 6 May 2021 (UTC)
@Jeff G.:, I do not have access to this ticket, because I am not Dmitry Shevchenko. And besides, Dmitry made a OTRS-request using email. --Anoneska (talk) 04:57, 6 May 2021 (UTC)
@Anoneska: Sorry about that. I added that information to the ticket. Pinging @Mussklprozz as involved.   — Jeff G. ツ please ping or talk to me 06:18, 6 May 2021 (UTC)
@Anoneska:, @Jeff G.: Dmitry Shevchenko did not answer to my questions, so thanks for forwarding your arguments here. Someone with a language of Russian needs to look at https://ciaec.ru/our-blog/otel-govorite/. I am going to push the ticket to the Russian queue. Greetings, --Mussklprozz (talk) 07:23, 6 May 2021 (UTC)

OTRS Request[edit]

I've applied for OTRS few days ago. Let me know the status of those ?

These are the links. Please let me know the status. Thank you.. TogoYogi (talk) 05:43, 6 May 2021 (UTC)

@TogoYogi: Hi, and welcome. Ticket:2021050410001013, Ticket:2021050410001764, and Ticket:2021050410010674 are in the permissions-commons queue. Did you not receive the autoreplies? Did you know that you could have sent one email message instead of three?   — Jeff G. ツ please ping or talk to me 06:13, 6 May 2021 (UTC)


  • Jeff G. : Yes, I do receive autoreplies like this "Dear Ratheesh R,

Thank you for your email. This is an automatically generated response to inform you that your message has been received. Because all emails are handled by volunteers, it may take some time for us to reply. We kindly ask for your patience and understanding as we try our best to reply as quickly as possible. If your article or file has been deleted in the mean time, please don't worry. Any administrator can restore these later.

If you want to send more emails about the same subject, please add the following to the subject bar of the email: [Ticket#: 2021050410001764].

Yours sincerely,

The Volunteer Response Team"

And I don't know how to send one email message instead of three? How can I ? Is it by adding the links together in the Same email?

Regards TogoYogi (talk) 06:22, 6 May 2021 (UTC)

@TogoYogi: Yes, together in the same email message, preferably on separate lines in the desktop form "https://commons.wikimedia.org/wiki/File:Divya_S_Iyer.jpg" (without the "m." Mobile designation, as Krdbot evidently doesn't understand them like that yet (Pinging @Krd about that)).   — Jeff G. ツ please ping or talk to me 06:33, 6 May 2021 (UTC)
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