Despatch to send single items via courier

Due to problems at the South African Post Office, Despatch has undertaken to send follow-up items via courier.

There are two methods for the distribution of follow-up items (single items) via courier: DSV Locker and Pargo Points. 

• DSV Locker is situated at selected Engine garages.
• The Pargo Points are at selected shops where students can collect follow-up items.  

Based on the address of the student, DSV will link up the nearest DSV Locker or Pargo Point which is not further than 10km to deliver the student's follow-up item(s).
 

Notification

• Once the parcel has been dispatched and is available at the DSV Locker or Pargo Point, the student will receive an SMS and e-mail informing them that the parcel is ready for collection at the specific point. The student will also receive a One-Time-Pin (OTP) that needs to be used when collecting the parcel.
• The student will receive a second SMS and e-mail as a reminder to collect after 24 hours and again after 48 hours.
• Parcels are kept for 48 hours on weekdays at DSV Lockers.
• Parcels sent via the Pargo Points are kept for 14 days, excluding weekends.
• Parcels not collected by the student from the collection points will be returned to the DSV Hub where they will be placed in a Query Status and reported to Unisa.
• Students can then still collect their materials from the DSV Hub before they are returned to Unisa after the period as prescribed by Unisa.