Refurbishments and new initiatives at Unisa’s Gqeberha service centre

The newly refurbished Unisa Gqeberha regional service centre, located in the Eastern Cape region, has received enthusiastic feedback from students and staff alike, marking a positive shift in the university’s environment. With added support for study materials and new initiatives, the campus is fostering enhanced student and community engagement.

A staff member providing assistance to a student in the newly refurbished library

Over and above the aesthetic upgrades, the Gqeberha regional service centre has ramped up its support for students by appointing interns who play a crucial role in assisting them at the self-help area and the express counter. These interns distribute essential study materials and ensure that the students receive prompt assistance with academic records, proof of registration, and accounts, essentially minimising long waiting times. The centre has also introduced a new ticket system to manage queues and improve efficiency.

Staff members assisting students in the self-help area

In addition to the staff members who assist with enquiries related to student funding, another notable highlight is the presence of a Fundi consultant, aiding students seeking financial assistance. Lastly, the library is finalising its weeding process to optimise its collection by removing obsolete and irrelevant materials to ensure that there is ample space for new resources that better meet the needs of the students.

A student making use of the newly refurbished computer lab

With these initiatives, the Gqeberha regional service centre is not only enhancing the physical space but also significantly improving the overall student experience and bridging the employability skills gap through the appointment of interns.

* By Ayanda Mdunge, Communication and Marketing Intern, Eastern Cape Region