Students must activate and use your myLife e-mail accounts to communicate with Unisa

Every registered Unisa student receives a free myLife e-mail account for life. All you have to do is activate it.

Unisa will communicate with you only via your myLife e-mail account.

Although we will occasionally send SMSs and letters, these will not be the main channels of communication.

The university student rules state that:

Official communication from the university is sent via e-mail to a student's myLife e-mail account. The rules for the use of the myLife e-mail account are as follows:

a)    The university provides all registered students with a free myLife e-mail address. It is the student’s responsibility to activate their myLife e-mail account as soon as their registration is finalised.

b)    The myLife e-mail account will be the only e-mail account recognised by Unisa for official correspondence to and from the university and will remain the official primary e-mail address on record at Unisa.

c)    All official communication from the university will be sent to the myLife account. Other additional communication channels may be used from time-to-time, but the university will communicate with students primarily via their myLife e-mail addresses.

d)    The management of this e-mail account remains the responsibility of the student.

Learn how to activate your myLife e-mail account to receive important information from Unisa

How to activate your myLife e-mail account

You must claim your myUnisa account, if you haven't already done so. Go to the myUnisa website and click on "Claim Unisa login". Follow the steps carefully.

Please note the following:

• You must activate your myUnisa account before you can use your myLife e-mail.
• It may take up to 24 hours for your myLife e-mail account to be created. Once your myLife e-mail account has been created, click on the myLife e-mail button on the homepage of myUnisa. Log in with your full myLife e-mail address and your myUnisa password.
• Your myLife e-mail account is the only e-mail account recognised by Unisa for official correspondence to and from the university.

Why should I use my myLife e-mail account?

• Unisa will send all official communication (eg your exam timetable and results) to this e-mail account, which means that it's very easy to find information when you need it.
• You can access your myLife e-mail account from any network and from anywhere in the world. You just need internet access.