KwaZulu Natal

Service Offerings

Key Services


Counselling:

The function of Counselling Services in the Region is to contribute to students’ development and academic success in an ODeL environment through

  • Personal, Career and Academic Counselling
  • Workshops (personal, career and study concerns)
  • Career development & planning
  • Explore career information
  • Prepare for job opportunities
  • Academic development
  • Plan your studies
  • Personal development
  • Face-to-face counselling
  • Telephone counselling
  • E-Counselling

Contact details:


Library:

The function of Library Services is to provide clients with information resources that would assist them in their studies or research.

  • Lending services
  • Training
  • Literature search service
  • Research support
  • Technology support
  • Archival and special collections
  • Assistance for students with special needs
  • Library membership

Contact Details:

Telephone: 

  • Durban - 031 335 1725/ 26/ 27/ 28/ 29/ 30
  • Pietermaritzburg - 033 355 1713/ 14 

Student Administration Services

  • Application
  • Registration
  • Student Funding
  • Self-help
  • Despatch (study material)
  • General enquiries
  • Assignments
  • Examinations
  • Student governance
  • Fee payments
  • Exams

Contact Details:


Tutorial Services:

The function of Tutorial Services is to provide tutorial services for mainstream modules. The tutorial section provides a link between the student and tutor in relation to the selected modules that a student is studying. A tutorial is more learner-centred than teacher-centred and is more interactive. A tutor facilitates the learning process.

  • Virtual tutorial classes
  • Post-student orientations
  • E-tutorial classes
  • Academic literacies (assistance with reading, writing and numeracy skills)
  • Academic literacies workshops and one-on-one consultation
  • Assist with college discussion classes or academic visits to the region
  • Tracking and support of first-year students
  • Connect with your lecturer or e-tutor

Contact details:

E-mail:  tutorialskzn@unisa.ac.za


Technology Support:

The function of Technology Support service is to integrate technology with teaching and learning in order to enhance students’ learning experience.

  • Access to computer laboratories
  • Digital skills training
  • Activation of myUnisa and myLife e-mail accounts
  • Usage of myUnisa tools
  • Support relating to online modules
  • Internet
  • Wi-Fi

Contact details:

E-mail:  labquerieskzn@unisa.ac.za

 

Academic literacies:

Academic Literacies services are divided into Reading and Writing and Quantitative Literacy. The Reading and Writing component assists students to sharpen their skills as first language and additional language speakers of English with generic and discipline-specific writing. Quantitative Literacy assists students with numeracy skills. The service is available to both undergraduate and postgraduate students. Support is also available for specific modules in the form of one-on-one consultations and group sessions. This service is offered at all offices in KZN, with the exception of the Wild Coast.

Additional Services & Resources


Digital Access Centres: 

The Directorate provides students with widened opportunities for accessing ICTs through contracting establishments within communities that have adequately functioning ICT infrastructures, such as computer facilities – these are referred to as Digital Access Centres. These facilities should have stable internet facilities, and include, but are not limited to printers, photocopiers, etc. The target group for such Digital Access Centres are students who reside in very remote rural areas, which are not at easy reach of Unisa’s regional centres. Click here for more information


Support for students with disabilities:

Our region has facilities for people with disabilities in its computer labs and library.

  • Registering Students with disabilities
  • Producing study material in alternative formats
  • Providing academic support interventions
  • Providing advice and training on suitable assistive devices
  • Providing information and assistance on financial aid  for students with disabilities registered with UNISA
  • Providing sign language interpretation services
  • Providing orientation and mobility to visually impaired and partially sighted students

Contact details:

Should you have special needs, please feel free to contact your nearest regional service centre or e-mail arcswid@unisa.ac.za


Work Integrated Learning:

Other than providing referral letters to students for their work integrated learning, the region also provides other workshops (e.g. job readiness workshops) and activities (e.g. career fair) aimed at enhancing potential opportunities for students.


Study facilities:

The region has venues of different sizes that students can use for study purposes, meetings and related discussions.

Regional Communication Channels

All regional activities are posted on the following communication channels:

  • Facebook:  Unisa-KZN
  • Twitter:  @unisa
  • Yammer:  Unisa KwaZulu-Natal Region
  • Regional Student Support YouTube:  https://tinyurl.com/3u9vjkw3

Other useful Unisa email addresses:

Last modified: 2023/07/28