Make use of Unisa's support services

Connect online

At Unisa, online tools play a huge role in your study experience, because you don’t attend face-to-face lectures at Unisa - you connect to your university from a distance. Read more...

First-year student experience (FYE) 

Unisa’s first-year experience (FYE) initiative aims to provide extended support to students entering Unisa and Open Distance e-Learning (ODeL) for the first time by increasing communication between Unisa and our students, and by providing important information during crucial points in your student journey. Read more...

Counselling

Access professional support and counselling services to help you thrive during your university journey.

• Visit the Counselling and Career Development website.
  
• Make space in your life to be a Unisa student

Support for students with disabilities 

The Advocacy and Resource Centre for Students with Disabilities (ARCSWiD) is responsible for providing services for students with disabilities registered with Unisa. Read more...

Student Affairs

At Unisa, the different directorates and divisions within the Student Affairs Department play a major role in connecting students and addressing issues, such as student social development, student governance and leadership development. Read more...

Library

The Unisa Library has a vast amount of resources to help you with your studies. Read more...

Visit Unisa's regional centres 

Unisa is an online distance learning institution. If you require face-to-face support or training, please visit your nearest regional centre. Read more...

Recognition of prior learning (RPL)

RPL will identify and assess your skills against your specific Unisa qualification, irrespective of how and where you acquired that knowledge. If could have been obtained through informal training, on-the-job experience or life experience. It will be measured against the specific learning outcomes of the subject. Read more...

Academic Literacies Services

Our Academic Literacies Services support Unisa students - from undergraduate to doctoral level - who aim to develop their literacies practices in the areas of academic language, quantitative literacy (academic numeracy), information literacy and learning literacy (study skills). Check with your closest Unisa regional centre which academic literacies services are offered. Read more...

E-tutors

Unisa has introduced e-tutoring in many undergraduate modules, thus integrating support that is potentially accessible to each student, irrespective of their geographic location. A group of about 200 students is linked to one e-tutor. Students in a group are able to interact and learn from one another. Read more...

Tutorial classes

Tutorial classes allow students to interact, collaborate and learn from one another. Discussions are facilitated by experienced tutors, focusing on problem areas, key issues and themes. While the trend at Unisa is more towards e-tutoring, physical tutorials are still held at some centres. Check with your closest Unisa regional centre to see if tutorials are offered for your modules. Read more...

Experiential learning

Experiential learning forms part of the curriculum of a number of Unisa qualifications. There is a range of potential modalities, which include, but are not limited to, workplace learning, projects, simulations, practicals and internships. Please familiarise yourself with the specific requirements and outcomes of the module, such as applicable time frames, documentation to be submitted, statutory body registration, mentor or supervisor ratification, scope of evidence required with regard to experience gained and/or mastery, and assessment requirements.