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| Module presented in |
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| Purpose: Content:
Introduction to labour relations management
Role-players in labour relations in South Africa
South African labour relations in context (environmental influences and historical development)
The formal framework governing labour relations in South Africa: statutory perspectives (Labour Relations Act, Basic
Conditions of Employment Act, Employment Equity Act, etc.)
Informal aspects of labour relations dynamics (psychosocial contracting)
The formulation, operation and implementation of strategy
Conflict management
Collective bargaining and negotiation
Collective agreements
Strike management
Workplace structures and procedures (grievances, discipline, retrenchment, etc)
Communication
Group processes and dynamics
Worker participation
Social investment
Quality control in labour relations
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