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Purpose: Content:
Topic 1
Concepts and principles of systems for quality management
Study unit 1: System definition, concepts and principles
Study unit 2: A quality management system
Topic 2
Quality management system (QMS) standards for SHEQ Study unit 3:
Overview of the ISO 9001:2015, ISO 14001 and OHSAS 18001 standards Topic 3
Strategies for implementing change
Study unit 4: Strategy definition, formulation and implementation
Study unit 5: Key elements of a change process
Topic 4
Managing change and implementing TQM
Study unit 6: Managing the change process and risk
Study unit 7: Successful TQM implementation
Topic 5
Sustaining continuous improvement
Study unit 8: Basic approaches to improvement
Study unit 9: Keeping TQM effective
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