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| Higher Certificate |
Semester module |
NQF level: 5 |
Credits: 12 |
| Module presented in English |
Module presented online |
| Purpose: To provide students with an informed understanding of the core concepts, key terms and general principles involved in retail store management. Students completing this module will gain an awareness of knowledge on management and managing store personnel, stock keeping, stock control and store management. This module will also provide students with informed knowledge and the ability to demonstrate the procedures and techniques involved in planning and controlling merchandise purchases, assortment management, store design and customer service management. |