After registration

Register on myUnisa

Once you’ve received confirmation of your registration, register on myUnisa, the university’s online student portal. Then you won’t need to wait for your study material to be sent to you. You’ll be able to download everything, including your tutorial letters, from myUnisa. Registering on myUnisa is one of the first things you need to do once you have your student number.

Activate myLife e-mail account

The university provides all registered students with a free myLife e-mail address. It is your responsibility to activate your myLife e-mail account as soon as your registration has been finalised. Your myLife e-mail account will be the only e-mail account recognised by Unisa for official correspondence to and from the university, and will remain the official primary e-mail address on record at Unisa.

Official communication from the university is sent via e-mail to a student's myLife e-mail account. The rules for the use of the myLife e-mail account are as follows:

The university provides all registered students with a free myLife e-mail address. It is the student's responsibility to activate their myLife e-mail account as soon as their registration is finalised.
The myLife e-mail account will be the only e-mail account recognised by Unisa for official correspondence to and from the university and will remain the official primary e-mail address on record at Unisa.
All official communication from the university will be sent to the myLife account. Other additional communication channels may be used from time-to-time, but the university will communicate with students primarily via their myLife e-mail addresses.
The management of this e-mail account remains the responsibility of the student.

myUnisa	myUnisaHelp@unisa.ac.za	0800 00 1870
myLife	myLifeHelp@unisa.ac.za	0800 00 1870

All communication sent to you after the initial study pack (with the exception of study guides) will be sent to your myLife e-mail account (eg follow-up tutorial letters, examination timetables and results, financial statements, general communication). Other additional communication channels may be used from time-to-time, but the university will communicate with you primarily via your myLife e-mail account. Remember to always include your student number in the subject line when sending an e-mail to Unisa. Click here for the Unisa rules for students.

Changing your registration

You may make any of the following changes to your registration by logging on to myUnisa and following the registration prompts.

Adding modules

To add modules after registration has been activated for the academic year, you must apply online and then pay the necessary fee to the university by the relevant closing date for registration. Please note that requests to add modules received via e-mail or after the closing date for the relevant registration period will NOT be accepted as official requests for additions.

If you are already registered and would like to add additional modules, login to myUnisa, choose the myAdmin link, click on "Student Admin" and then on "Register Additional Modules".

Cancelling modules

To cancel modules, login to myUnisa. Choose the myAdmin link, click on "Student Admin" and then on "Cancel Modules". You will, however, forfeit the applicable portion of the fees paid (related to the date of cancellation). Please look at the “exclusion from studies” paragraph in the Student Rules before cancelling modules. Should you wish to cancel your registration within 10 calendar days of your registration being activated, you may apply for a full refund in line with Unisa's cooling-off period. To apply for a possible refund complete the relevant refund form and submit to finan@unisa.ac.za after the cancellation has been processed.

Changing your address and / or telephone number

Submit all requests to change telephone numbers and/or postal, physical or courier addresses via myUnisa. All addresses are compulsory. No registrations will be processed without address details.

Exam centre

All Unisa exams are now online exams (exam centre code 3601-3), with the exception of practical examinations which are arranged by the colleges. The colleges will notify the relevant students of the date, time and venue of the practical examinations.

Preparing for your studies

It may take a little time before you receive confirmation of your registration. While you’re waiting, it’s a good idea to start preparing for your studies.

Create a study space

Set up a quiet, dedicated study area at home where you won’t be disturbed. Choose a spot with good natural light and adequate lighting for night study.

Plan your time

Use a yearly planner to schedule your non-work hours, social commitments, family time and personal obligations. This helps you see your ideal study windows. Remember: semester modules require between 6 and 8 hours per week, and year modules between 4 and 6 hours per week.

Build a support network

Having a support network is essential. Share your study plans with family and friends so they understand your schedule. If you're working in your field of study, colleagues and your employer can also offer valuable support, especially when you need time off for exams.

Connect with someone you trust who has studied before and can advise you through the course of your studies. A mentor who understands your situation, can offer advice and help you stay on track.

Undergraduate & honours qualifications