Qualification code: | 90069 |
NQF level: | 8 |
Total credits: | 120 |
SAQA ID: | 94681 |
APS/AS: | 60 |
Purpose statement: Qualifying students will be able to integrate conceptual, causal, procedural and contextual knowledge to manage ICT services in an organization. The formal qualification completes the undergraduate stream providing access to postgraduate studies. This aims to deepen applied knowledge of practicing service managers and supervisory staff in the industry. The industry in SA, Africa and globally will shift toward ICT services to be efficient integrated business processes, activities and performance. |
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This qualification will be presented using both online and distance learning modes. |
Please note: Should you wish to start a new qualification, please apply online for the alternative qualification during the prescribed application period.
Each Unisa qualification is structured in such a way that you need to pass a certain number of NQF level credits within a certain amount of time in order to graduate.
Pre-requisite: If Module A is a pre-requisite for Module B, you must pass Module A before you may register for Module B.
You may not register for more than the allowed maximum number of credits / modules per academic year and / or semester: 60 credits per semester or 120 credits per academic year.
The maximum number of credits do not include supplementary and / or aegrotat examinations from a previous semester. Modules taken for non-degree / non-diploma purposes also count towards the maximum number of credits allowed.
You must take your available time into consideration when choosing your modules, as this will impact your academic performance. You need approximately
Click here for more information on managing your studies.
While you are deciding on the modules for which you will be registering, write down the module names and codes so that you have something to refer to when completing your registration.
Please click on the modules below to see further information (eg semester/year module, NQF level)
Module (Please click on the module to see further information) | Pre-requisite/Co-requisite/Recommendation |
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Group A. Compulsory | |
HPCOS81 - Research Methods and Proposal | |
HRCOS82 - Honours Research Report | Pre-requisite:HPCOS81 |
IRM4811 - Service Design Management | |
IRM4812 - Service Level and Supplier Management | |
IRM4813 - Knowledge Management | |
IRM4814 - Change Management | |
IRM4815 - Information & Computer Security | |
IRM4816 - Service Validation, Testing and Evaluation |